Our version of explaining it goes like this – The PACE model refers to a set of principles and practices that guide service providers (like ourselves  in delivering high-quality, person-centred care to clients.

In the context of supporting NDIS (National Disability Insurance Scheme) clients in Australia, being “PACE model ready” means that your organisation is well-prepared to uphold the key aspects of the PACE model when working with individuals with disabilities who are NDIS participants.

Here’s what being PACE model ready typically involves:

1. Person-Centred Approach

It means placing the individual with a disability at the centre of all decision-making related to their support and services. Your organisation should tailor its services to meet the unique needs, goals, and preferences of each NDIS client.

2. Active Listening and Collaboration

Staff members should listen actively to clients, their families, and support networks to understand their needs fully. Collaboration with clients and their support networks is crucial in developing personalised support plans.

3. Empowerment and Choice

Being PACE model ready includes empowering clients to make informed choices about their care and support services. This involves providing them with information, options, and support to exercise their autonomy.

4. Continuous Learning and Improvement

Your organisation should be committed to ongoing learning and improvement. This includes regularly evaluating and adjusting services based on feedback from clients, monitoring outcomes, and staying informed about best practices in disability support.

5. Cultural Competence and Diversity

Being PACE model ready also entails recognising and respecting the cultural backgrounds, identities, and diversity of NDIS clients. Your organisation should ensure that services are inclusive and accessible to individuals from diverse cultural and linguistic backgrounds.

6. Ethical and Transparent Practice

Upholding ethical standards and maintaining transparency in all interactions with clients, including issues related to fees, service provision, and decision-making processes.

By embodying these principles and practices, disability support organisations can ensure that they are  well-equipped to provide quality support services to NDIS clients in Australia in alignment with the PACE model standards.

For more information about the PACE model please visit https://www.ndis.gov.au/events/9149-information-ndis-providers-about-pace-and-new-my-ndis-provider-portal

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We are your local, family values based Disability Support Provider. We are a small Business who believes in quality not quantity. Working with Self and Plan Managed NDIS Clients supporting a life of dignity, respect and opportunity to reach individualised goals.